Eight disciplines of problem solving
Construction Quality Planning Guide, Draft for Consultation, Published by the Construction Innovation Hub in May 2020, suggests that the Eight Disciplines of Problem Solving (8D) refers to: ‘A problem-solving approach originally developed by the Ford Motor Company, now used throughout the automotive industry; it has also been successfully applied in other industries, e.g., manufacturing, healthcare, and finance. A useful tool in both product and process improvement, 8D is a methodology for identifying, correcting and eliminating recurring problems.'
Introduction to Construction Quality Planning, Applying APQP to construction manufacturing, published by the Construction Innovation Hub in December 2019, suggests that the problem-solving methodology Eight Disciplines of Problem Solving (8D): ‘…is often used in the manufacturing sector …. The 8D method has been developed to identify the root cause for any non-conformances found in the product. Such a situation arises when the internal or external customer receives a product and later identifies that the product has issues with its ‘fit, form or function’. The 8D method can then be used to contain the stock, define the problem, identify and verify the root cause(s) of the non-conformance and put in place corrective as well as preventative measures. This is fed back into the FMEA (Failure Mode and Effects Analysis) tools and the Control Plans ensuring ongoing continuous improvement.’
[edit] Related articles on Designing Buildings
- Advanced product quality planning.
- Construction Innovation Hub.
- Construction product approval process.
- Construction quality planning.
- Failure Mode and Effects Analysis.
- Not right first time.
- Plan, Do, Check, Act (PDCA).
- Process control.
- Project quality plan.
- Quality control.
- Quality cost and delivery.
- Quality in construction projects.
- Quality load and capacity report.
- Quality.
Featured articles and news
BSRIA Sentinel Clerk of Works Training Case Study
Strengthening expertise to enhance service delivery with integrated cutting-edge industry knowledge.
Impact report from the Supply Chain Sustainability School
Free sustainability skills, training and support delivered to thousands of UK companies to help cut carbon.
The Building Safety Forum at the Installershow 2025
With speakers confirmed for 24 June as part of Building Safety Week.
The UK’s largest air pollution campaign.
Future Homes Standard, now includes solar, but what else?
Will the new standard, due to in the Autumn, go far enough in terms of performance ?
BSRIA Briefing: Cleaner Air, Better tomorrow
A look back at issues relating to inside and outside air quality, discussed during the BSRIA briefing in 2023.
Restoring Abbotsford's hothouse
Bringing the writer Walter Scott's garden to life.
Reflections on the spending review with CIAT.
Retired firefighter cycles world to raise Grenfell funds
Leaving on 14 June 2025 Stephen will raise money for youth and schools through the Grenfell Foundation.
Key points for construction at a glance with industry reactions.
Functionality, visibility and sustainability
The simpler approach to specification.
Architects, architecture, buildings, and inspiration in film
The close ties between makers and the movies, with our long list of suggested viewing.
SELECT three-point plan for action issued to MSPs
Call for Scottish regulation, green skills and recognition of electrotechnical industry as part of a manifesto for Scottish Parliamentary elections.
UCEM becomes the University of the Built Environment
Major milestone in its 106-year history, follows recent merger with London School of Architecture (LSE).
Professional practical experience for Architects in training
The long process to transform the nature of education and professional practical experience in the Architecture profession following recent reports.
A people-first approach to retrofit
Moving away from the destructive paradigm of fabric-first.
New guide for clients launched at Houses of Parliament
'There has never been a more important time for clients to step up and ...ask the right questions'
The impact of recycled slate tiles
Innovation across the decades.
EPC changes for existing buildings
Changes and their context as the new RdSAP methodology comes into use from 15 June.